Welcome to My House Studio.
At My House Studio, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose and protect your information when you visit our website, contact us, submit an enquiry, communicate with us through WhatsApp or other channels, or use our architecture and interior design services.
By accessing our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.
1. About My House Studio
My House Studio provides architectural planning, house designing and interior design services.
Our services may include:
- House Planning
- Floor Plan Designing
- Vastu-Based Planning
- Front Elevation Design
- 3D Elevation Design
- Interior Designing
- Architectural Drawings
- Structural Drawings
- Electrical & Plumbing Planning
- MEP Drawings
- Space Planning
- Online Architectural Consultation
- Design Documentation
- Other related architecture and interior design services
Our services may be provided online as well as through direct consultation with clients.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact or enquiry form
- Request a consultation
- Contact us through WhatsApp
- Contact us by phone or email
- Communicate with us through social media
- Purchase or enquire about our services
- Upload drawings, plans or reference materials
- Make a payment
- Interact with our website
The information we may collect includes:
Personal Information
- Full name
- Mobile number
- WhatsApp number
- Email address
- City
- State
- Communication or billing address
Project Information
To provide architectural and interior design services, we may request:
- Plot size
- Plot dimensions
- Plot direction or orientation
- Site location
- Property type
- Number of floors
- Room requirements
- Design preferences
- Budget range
- Construction requirements
- Existing floor plans
- Site photographs
- Property photographs
- Videos
- Sketches
- Architectural drawings
- Reference images
- CAD files
- Other documents related to your project
You should only provide documents and information that you are legally authorised to share with us.
3. Information Collected Automatically
When you visit myhousestudio.com, certain information may be collected automatically through cookies, analytics tools and similar technologies.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate geographic location
- Pages visited
- Time spent on our website
- Referral source
- Website interaction data
- Date and time of visits
We may use this information to understand how visitors use our website and to improve our website, services and marketing activities.
4. How We Use Your Information
We may use the information collected for purposes including:
- Responding to enquiries
- Providing architectural consultations
- Providing interior design consultations
- Preparing quotations
- Understanding project requirements
- Creating floor plans
- Preparing elevations
- Creating interior designs
- Preparing architectural drawings
- Providing structural or MEP documentation
- Communicating regarding ongoing projects
- Processing payments
- Issuing invoices
- Providing customer support
- Scheduling consultations
- Improving our website
- Improving our services
- Maintaining business records
- Sending project-related updates
- Sending promotional information where permitted
- Measuring advertising performance
- Improving marketing campaigns
- Preventing fraud or misuse
- Meeting applicable legal requirements
Where legally required, we will obtain appropriate consent before processing personal information.
5. Project Files and Client Documents
During an architectural or interior design project, clients may provide documents and information such as:
- Plot dimensions
- Existing drawings
- Site plans
- Property details
- Reference designs
- Site photographs
- Videos
- Floor plans
- Sketches
- Other project-related materials
We use these materials primarily for:
- Understanding the project
- Developing design concepts
- Preparing drawings
- Making revisions
- Communicating with the client
- Delivering agreed services
- Maintaining necessary project records
We take reasonable measures to protect client documents from unauthorised access.
Clients should avoid sending highly sensitive personal information unless it is required for the requested service.
6. WhatsApp and Communication Platforms
If you contact My House Studio through WhatsApp or another third-party communication platform, your use of that platform is also subject to the respective provider’s terms and privacy policies.
We may use the contact information provided by you to:
- Respond to your enquiry
- Discuss project requirements
- Provide quotations
- Share drawings or designs
- Send project updates
- Request project information
- Request approvals
- Provide customer support
- Schedule consultations
My House Studio does not control how third-party communication platforms independently collect or process information.
7. Payments
Payments for our services may be processed through third-party payment gateways, banks, UPI services or other payment providers.
We may receive information such as:
- Customer name
- Payment amount
- Transaction reference number
- Payment status
- Date of payment
We generally do not require or store sensitive authentication information such as:
- Complete debit or credit card details
- UPI PIN
- Banking passwords
- OTPs
- Internet banking credentials
Payment providers process payment information according to their own privacy policies and terms.
8. Cookies
Our website may use cookies and similar technologies to improve website functionality and user experience.
Cookies may be used to:
- Remember website preferences
- Understand website traffic
- Analyse visitor behaviour
- Measure website performance
- Measure marketing performance
- Improve advertising campaigns
- Provide a more relevant website experience
You may disable cookies through your browser settings.
However, disabling certain cookies may affect some website features.
9. Analytics and Advertising Tools
We may use third-party analytics and advertising services including:
- Google Analytics
- Google Ads
- Google Tag Manager
- Meta Pixel
- Facebook advertising tools
- Instagram advertising tools
- Other analytics or marketing platforms
These services may collect information regarding your interaction with our website in accordance with their respective privacy policies.
We may use this information to:
- Understand website visitors
- Improve website performance
- Measure conversions
- Improve advertising campaigns
- Understand customer interest
- Display relevant advertisements
10. How We Share Information
My House Studio does not sell or rent your personal information.
We may share information with trusted third parties where reasonably necessary for business operations, including:
- Website hosting providers
- Cloud storage providers
- Payment processors
- Analytics providers
- Advertising platforms
- Communication platforms
- Architects
- Interior designers
- Structural consultants
- Project professionals
- Technology providers
- IT service providers
- Accounting professionals
- Legal professionals
- Government authorities where legally required
Only information reasonably necessary for the relevant service may be shared.
11. Data Security
We use reasonable administrative, technical and organisational measures intended to protect personal information from:
- Unauthorised access
- Accidental loss
- Misuse
- Alteration
- Unauthorised disclosure
- Destruction
However, no website, internet transmission, electronic communication or digital storage system can be guaranteed to be completely secure.
Users should also take appropriate precautions when sharing information online.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
This may include retention for:
- Completing your project
- Delivering architectural services
- Providing after-service support
- Maintaining financial records
- Maintaining business records
- Resolving disputes
- Meeting taxation requirements
- Meeting legal and regulatory obligations
Information that is no longer required may be deleted, anonymised or securely archived where appropriate.
13. Your Privacy Rights
Subject to applicable laws, you may have the right to:
- Request information regarding your personal data
- Request correction of inaccurate information
- Request updating of incomplete information
- Request deletion or erasure of information where applicable
- Withdraw consent where processing is based on consent
- Raise a grievance regarding the handling of your personal information
We may ask you to verify your identity before processing certain privacy-related requests.
For privacy-related requests, you may contact us at:
myhousestudioofficial@gmail.com
14. Withdrawal of Consent
Where we rely on your consent to process personal information, you may withdraw your consent by contacting us.
Withdrawal of consent does not affect processing that was lawful before the withdrawal.
In certain cases, withdrawal of consent may prevent us from continuing to provide services where the relevant information is necessary to complete the project.
15. Marketing Communications
Where permitted, we may use your contact information to send information regarding:
- My House Studio services
- Architecture services
- Interior design services
- Offers
- Promotions
- Design consultations
- Relevant updates
You may request to stop receiving promotional communications at any time.
However, important communications regarding active projects, payments, quotations or service requests may still be sent where necessary.
16. Third-Party Websites
Our website may contain links to third-party websites or platforms.
These may include:
- Payment gateways
- Other external services
My House Studio is not responsible for the content, privacy practices or security policies of third-party websites.
We encourage users to review the privacy policy of any third-party website before providing personal information.
17. Children’s Privacy
Our architectural and interior design services are primarily intended for adults.
We do not knowingly seek to collect personal information from children in a manner inconsistent with applicable law.
If you believe that personal information belonging to a child has been provided to us without appropriate authorisation, please contact us.
18. Intellectual Property and Portfolio Use
Architectural drawings, floor plans, elevations, interior designs, 3D renders and other design materials may be subject to separate contractual terms relating to intellectual property and permitted use.
Where project photographs, renders or completed designs are proposed to be displayed on:
- Our website
- Our social media pages
- Our portfolio
- Advertisements
- Marketing materials
such use will be handled in accordance with applicable permissions, agreements and legal requirements.
We will take reasonable steps to avoid intentionally publishing confidential or personally identifiable client information without appropriate authorisation.
19. Legal Compliance
We process personal information in accordance with applicable laws and regulations in India.
We may disclose information where reasonably necessary to:
- Comply with applicable laws
- Respond to lawful government requests
- Comply with court orders
- Protect our legal rights
- Enforce our agreements
- Prevent fraud or misuse
- Protect the safety of our clients, employees or others
20. Changes to This Privacy Policy
My House Studio may update this Privacy Policy periodically.
Changes may be made due to updates in:
- Our services
- Website functionality
- Business practices
- Technology
- Legal requirements
- Regulatory requirements
Any updated Privacy Policy will be published on our website with an updated Last Updated date.
We encourage users to review this page periodically.
21. Contact Us
For any questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact:
My House Studio
Website: myhousestudio.com
Email: info@myhousestudio.com
Phone / WhatsApp: +91 79877 64185
Address:
1st Floor, 11, Kamla Nehru Marg,
Above Manyavar Showroom, Freeganj,
Madhav Nagar, Ujjain,
Madhya Pradesh – 456010, India